Sorry to continue the topic of customer service but lets face it who hasn’t had a bad experience and felt the need to shout about it. Just recently Ticketmaster messed up what was meant to be a special present for a close friend. They rectified the situation after I sent a harshly worded email, followed [...]
Vocal few or silent majority?
Sorry to continue the topic of customer service but lets face it who hasn’t had a bad experience and felt the need to shout about it. Just recently Ticketmaster messed up what was meant to be a special present for a close friend. They rectified the situation after I sent a harshly worded email, followed [...]