I have started reading Nicholas Carr’s book on whether the Internet is making us dumber. So far a very interesting read. Essentially the basic premise is that the Internet has reduced our ability to concentrate for long periods of time; instead we are choosing to digest as many small bits of information as possible, potentially harming [...]
Author Archives: ana
Vocal few or silent majority?
Sorry to continue the topic of customer service but lets face it who hasn’t had a bad experience and felt the need to shout about it. Just recently Ticketmaster messed up what was meant to be a special present for a close friend. They rectified the situation after I sent a harshly worded email, followed [...]

Do I want a large helping of Raspberry Pi? Yes please
OK so I am a little late to the hype around Raspberry Pi. However it certainly doesn’t diminish my excitement around the single-board computer – I am after all a self confessed geek. So the basic premise of the product is that it will encourage and foster programming skills in the UK. Why does it [...]